RETURN POLICY (Refunds & Returns)
Effective date: 01/25/26
At Noir Prive’, all products are sold as Final Sale due to the intimate nature of our items and hygiene standards.
We do not accept returns or exchanges once an order has been delivered.
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1) Final Sale Policy
All purchases are final. We do not offer returns or exchanges for change of mind, incorrect selection, or opened products.
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2) Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, we will gladly replace the item or issue a refund.
Please contact us within 48 hours of delivery and provide:
• Order number
• Clear photos of the damaged or incorrect item
• Photo of packaging and shipping label
Send your request to:
📩 contact@noirprive.us
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3) Refunds or Replacements
Once the issue is verified, we will offer:
• A replacement product, or
• A refund to the original payment method.
Refunds are processed within 5–10 business days after approval.
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4) Order Cancellation
Orders are processed quickly. Once shipped, orders cannot be canceled.
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5) Discreet Packaging
All orders are shipped in discreet packaging without explicit product information.
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6) Contact
For any order concerns, please contact:
📩 contact@noirprive.us